How Are We Doing?

Do you want to see how we are doing? Then just take a peek below and see what our customers are saying about us. We are always pushing towards 100% customer satisfaction, and we mean it. We want you to know exactly how are customers feel about us. Of course, we also want to hear from you, let us know how well KarMART Volkswagen is doing and if we can serve Burlington any better, tell us how. We love our customers, and we love their opinions.

Customer Lobby
47 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Katy T., Arlington, WA 15 Feb 2019
I stopped in to Karmart VW twice in the past week to check out the new Atlas. Jake Johnson helped me both times and was very kind and knowledgeable. Ultimately we couldn't reach a deal but I still wanted to leave a review as Jake and his management team were great to work with and no pressure, they ...tried to do what they could. I usually don't leave a dealer where we couldn't work together feeling ok but they are definitely a class act and worth stopping in. Show more
4 rate
Yelp
Mark48 23 Jan 2019
I am extremely happy with my new vehicle as well as the personal care that my salesperson (Mark) showed throughout the process. This is why I am a returning customer and will be for life. This is only my second purchase of a VW, but I enjoy every aspect of the quality of VW's. The entire process of ...the purchase was smooth, helpful, and made me feel as though my purchase was first and foremost throughout the entire process. Show more
5 rate
DealerRater
ReganR 19 Jan 2019
Mark Bos and the entire Karmart team took exceptional care of me, and helped me purchase a car that’s been on my bucket list for 20 years. I have never seen a salesperson so responsive, or so accommodating. Mark listened to my needs, and I felt at ease right away. I felt like he had my interest at... heart. I am blown away. Show more
5 rate
DealerRater
Josef 22 Nov 2018
I spent few days bronzing on Internet several VW dealerships Tiguan SEL inventory, from Seattle to Canada's border. On the same evening I emailed to half a dozen dealers my request for the best "Internet" price quote on white 2018 or 2019 VW Tiguan SEL AWD. It was Karmart salesman Mark Bos who cal...led me next morning before 8 AM and we had nice friendly discussion about equipment and features we want our new car to have. None of the other area's VW dealers called us the same day on phone number I provided, Few emailed their best price. Girl from University VW called me next day. She did not know much about car we wanted to buy. Day after my conversation with Mr. Bos he called me again and said: "Joe I think i have just the right car for you and will email you my price quote". His quote arrived as promised. I was pleasantly surprised it was on 2019 Tiguan SEL model and very much in the ball park of the other quotes we received but on 2018 models. Since we live on Orcas Island we set appointment with Mr. Bos and took ferry to Karmart on Saturday November 17. I brought with me couple of best quotes I received from other dealers to compare the features and equipment with the Tiguan Mark was showing us. We were again happy since this was 2019 Tiguan model that it has more standard features the 2018 offered by other dealers did not have. Price was comparable so we closed the deal on the spot after less than 2 hours. We wrote our check after very pleasant experience to become proud owners of nice car equipped with modern features enabling safer driving. We would gladly recommend Mr. Mark Bos and Karmart dealership. Straight forward professional purchase of cars they sell. We are now happy owners of new 2019 VW Tiguan SEL 4MOTION. Josef and Bonnie Sedivec, Orcas Island Show more
5 rate
DealerRater
Josef 22 Nov 2018
I spent few days bronzing on Internet several VW dealerships Tiguan SEL inventory, from Seattle to Canada's border. On the same evening I emailed to half a dozen dealers my request for the best "Internet" price quote on white 2018 or 2019 VW Tiguan SEL AWD. It was Karmart salesman Mark Bos who cal...led me next morning before 8 AM and we had nice friendly discussion about equipment and features we want our new car to have. None of the other area's VW dealers called us the same day on phone number I provided, Few emailed their best price. Girl from University VW called me next day. She did not know much about car we wanted to buy. Day after my conversation with Mr. Bos he called me again and said: "Joe I think i have just the right car for you and will email you my price quote". His quote arrived as promised. I was pleasantly surprised it was on 2019 Tiguan SEL model and very much in the ball park of the other quotes we received but on 2018 models. Since we live on Orcas Island we set appointment with Mr. Bos and took ferry to Karmart on Saturday November 17. I brought with me couple of best quotes I received from other dealers to compare the features and equipment with the Tiguan Mark was showing us. We were again happy since this was 2019 Tiguan model that it has more standard features the 2018 offered by other dealers did not have. Price was comparable so we closed the deal on the spot after less than 2 hours. We wrote our check after very pleasant experience to become proud owners of nice car equipped with modern features enabling safer driving. We would gladly recommend Mr. Mark Bos and Karmart dealership. Straight forward professional purchase of cars they sell. We are now happy owners of new 2019 VW Tiguan SEL 4MOTION. Josef and Bonnie Sedivec, Orcas Island Show more
5 rate
DealerRater
200East 21 Nov 2018
Mark is always wonderful to work with. He’s always helpful and gets us a car we always love. He gets us in and out at a good length of time. The whole Karmart team is wonderful.
5 rate
DealerRater
200East 21 Nov 2018
Mark is always wonderful to work with. He’s always helpful and gets us a car we always love. He gets us in and out at a good length of time. The whole Karmart team is wonderful.
5 rate
DealerRater
Sevans73 20 Nov 2018
Not the type to normally leave reviews on anything, but Mark and Karmart made the experience enjoyable, fast, and painless without the usual up selling that dealerships are usually known for. My girlfriend and I couldn’t be happier and will be returning for all our future purchases.
5 rate
DealerRater
Sevans73 20 Nov 2018
Not the type to normally leave reviews on anything, but Mark and Karmart made the experience enjoyable, fast, and painless without the usual up selling that dealerships are usually known for. My girlfriend and I couldn’t be happier and will be returning for all our future purchases.
5 rate
DealerRater
KendraC 19 Nov 2018
I HATE buying cars more than anything, but Mark and the guys with Karmax made the process much easier to deal with. They were focused on getting me into a car that I wanted, not something they wanted to sell me, and they made the loan application part shorter than normal! All in all, I was pleasantl...y surprised that I didn’t hate buying this car... I actually kind of enjoyed it! Thank you! Show more
5 rate
DealerRater
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